All guests arriving by cruise ship or staying downtown will meet at the “Peratrovich Plaza” near the downtown Juneau Public Library. This is in the middle of the Port of Juneau, just a few minutes walk North of the Mt. Robert’s Tramway and the drop off for the AJ Dock Shuttle. The Plaza is the van loading zone between the “Pier 49” building and the multi-story library and parking garage decorated with the large mural of Elizabeth Peratrovich.

Please contact us if you arrive at the AJ Dock within 30 minutes of the trip departure, or if you are staying at a hotel.

Guest who are driving themselves should meet at Ward Air‘s office for outfitting. Juneau private trip guests staying outside the central downtown area should please contact us to arrange their pick up.

We routinely meet private groups at remote anchorages, fishing lodges, and neighboring Southeast Alaska communities by floatplane. Your guide and aircraft can pick you up directly at your yacht or private vessel for a private air transfer, or we can meet you at one of our bear-viewing locations and begin the experience from there.

This service is regularly used by guests traveling aboard yachts and superyachts, as well as clients staying at high-end wilderness and fishing lodges throughout the region. Remote pickups and custom routes make it easy to enjoy a private bear-viewing experience without returning to Juneau first.

We are also able to coordinate inter-community transfers, meeting or dropping guests in nearby towns when the itinerary requires it.

For yacht-based guests, we can assist with multi-day bear viewing, custom wilderness tours, or pairing your trip with helicopter glacier trekking near Juneau.

If you’d like to arrange a remote floatplane pickup, simply email us with your itinerary, anchorage, or lodge location — our team will handle all logistics so you can enjoy your private tour.

• Your sense of ADVENTURE and a love of wild places!
• Warm clothing in layers. Bear viewing is a mostly sedentary activity, and Coastal Alaska is a cool wet environment.
• Your own rain gear and waders/rubber boots if you have them (not required).
• A camera with a good zoom and an extra battery (not required).
• Any medications that you need daily.

• To secure bookings and acquire your permits, we need a payment in full at the time of booking. We recommend booking early as our trip availability is extremely limited.
• We will gladly work with you to reschedule if needed. The more notice you can give us the better!
• If you need to cancel your trip entirely, this is our cancellation policy:
  • For cancellations 60+ days before your trip: a full refund minus a $100 per person non-refundable permit fee
  • For cancellations 59-30 days before: a 50% refund of the cost of your trip
  • Cancellations less than 30 days before your trip are non-refundable
• If we cancel your trip for any reason (including minimum group numbers or unsafe weather), guests will receive a full refund minus a $100 per person non-refundable permit fee.

• Private bear viewing trips are among the most exclusive wilderness experiences available in Juneau. While Pack Creek and Waterfall Creek host other permitted groups, these sites remain quiet, wilderness settings. Sharing the area with a small number of like-minded visitors is still a world-class, private Alaskan bear viewing experience.
• Bear sightings are very likely but never guaranteed. These are true wilderness environments within the Tongass National Forest, and wildlife activity varies with tides, salmon, and seasonal behavior.
• Trip length is typically 6 hours, but may run longer depending on flight logistics, tides, and conditions. Extended time in the field is common — and often enhances the experience — and we will always coordinate with your schedule as closely as possible.
• Pack Creek and Waterfall Creek are undeveloped wilderness sites with no structures, restrooms, or shelters. All trips follow strict Leave-No-Trace Principles principles, and we pack out all waste.
• Trips operate in all safe weather conditions. Guests should arrive dressed for Southeast Alaska’s marine climate. Overcast or lightly rainy days often provide better bear viewing than hot, sunny weather.

• The minimum age for our group trips is 12 years old. The minimum age for a private trip is 8.
• Our small aircraft have a per passenger weight limit of 250lbs (113kg) per seat. There is a $300 per person charge for guests over this limit.
• Guests must be able to walk 1/2 mile over uneven and sometimes slippery ground to reach the viewing area.
• We keep strict control over all food and scented items. Please limit the scented items you bring, and please let us know about all of them.
• Each guest is limited to one backpack each. You must be able to easily carry everything you bring with you.
• All guests must agree to follow the guide’s directions at all times.
• Guests must disclose all pertinent medical history and bring any required medications.
• All guests must sign a liability waiver before departing.
• Due to weather and variations in flight schedules caused by weather delays, it is strongly recommended that you do not schedule other tours on the same day as our bear viewing trips.